Situation.
IT spend of approximately EUR 180m was growing faster than the business, driven by application sprawl and run-cost inflation.
IT cost out and efficiency.
European insurance and banking group
Challenge.
Run versus change was not transparent. More than 700 applications created heavy functional overlap.
What we did.
Established spend transparency by application and service, rationalised the portfolio and introduced demand management.
The outcome.
A reduction target of approximately EUR 27m, or 15%, with approximately 180 applications identified for decommissioning and the run/change mix shifted toward change.
Anonymised engagement. Figures are approximate. Targets, assessed potential, approved programmes and realised results are described separately in the outcome. Converted amounts use ECB reference rates dated 18 September 2026, rounded to two significant figures.
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